Contact Us
Contact Us
We’re here to help! Reach out to the Digital Products team through any of the channels below.
Email Support
For order issues, download problems, or general inquiries:
📧 support@qmila.com
We respond to all emails within 12 hours (usually much faster).
Support Hours
Our support team is available:
🕐 Sunday – Thursday: 9:00 AM – 6:00 PM (GST)
📅 We also respond on weekends for urgent issues.
What to Include in Your Message
To help us assist you faster, please include:
- Your order number (found in your confirmation email)
- The email address used for the purchase
- A clear description of your question or issue
- Screenshots if applicable
Before You Contact Us
You may find an instant answer in our FAQ page. Common topics include:
- How to access your downloads
- How to apply a coupon code
- How to request a refund
- How to update a product